An outdoor heat pump unit mounted on a concrete pad in front of a single-story suburban house with beige siding.

Heat Pump Repair in Pascagoula, MS

Homes here need heat from November through March and cooling from April through October. If your system quits, tell us what it's doing and a licensed contractor who covers Jackson County will get in touch.

Tell us about the job

It takes about a minute.

Step 1 of 3: Equipment
A heat pump outdoor unit mounted on a concrete pad next to the gray-sided exterior wall of a residential house.

Your heat pump runs almost every day of the year here

Pascagoula doesn't give a heat pump much rest. It pulls heat out of the air on winter nights near 42°F, then turns around and pushes heat out of the house when summer afternoons hit 90°F. That's the compressor cycling on and off all twelve months, not a few months of hard use with a break after.

Most homes in Jackson County heat with electricity, so when the heat pump falters, there's no backup furnace to pick up the slack. The wind here doesn't help either. Twenty-nine damaging wind events have hit the area over the past ten years, and storms like that knock out power often enough that homes across Mississippi went a full day or more without it last year. An outdoor unit that loses power and doesn't come back on its own tends to show it right when you need it most, on the coldest or hottest day of the stretch.

5 months
November through March, your system heats
7 months
April through October, it cools
42°F
the average winter night it heats against
90°F
the average summer afternoon it cools against
Isometric cutaway illustration of a house showing interior ductwork, an indoor air handler, and beds, with an outdoor condenser unit connected by lines outside the wall.
Your system heats November through March and cools April through October.

NOAA nClimDiv, 1991–2020 normals

Mississippi requires HVAC contractors to hold a state license.

The license is held by the contractor, not issued job by job. Mississippi has tested and recorded the business and the person running it, not this particular repair.

A heat pump repair means working on the refrigerant side of the system. That requires EPA Section 608 certification, a federal rule that applies in every state. It is separate from the Mississippi license and covers the person handling the refrigerant, not the business. On this job, both stand behind the work. The state has licensed the contractor, and federal law requires certification for whoever opens the refrigerant lines.

Source: Mississippi State Board of Contractors

Why is my heat pump blowing cold air?
In heating mode, your heat pump moves heat from the outside air, so the air coming out of your vents feels cool next to your skin even when it is doing its job. That's normal on a lot of days, especially when it's cold outside and the unit has less heat to pull from. If the air feels truly cold, not just lukewarm, something else is wrong. It could be low refrigerant, a stuck reversing valve, or the system running in fan-only mode. A contractor can check the refrigerant charge and test the reversing valve to find out which one it is.
Why is there ice on my heat pump?
Some frost on the outdoor unit in winter is normal, and your heat pump runs a defrost cycle to melt it off on its own. A heavy coat of ice that doesn't clear is different. That usually means airflow is blocked, refrigerant is low, or the defrost control isn't kicking in when it should. Check that nothing is piled against the outdoor unit and that the coil isn't caked with dirt. If the ice keeps building after that, have a contractor look at the refrigerant charge and the defrost board.
Why is my heat pump running but not cooling?
If the unit runs but the air isn't cold, start with the filter. A clogged filter cuts off airflow across the indoor coil and can ice it over, which stops cooling even though the system keeps running. Check the outdoor unit too. If the coil is covered in leaves or dirt, it can't release heat the way it needs to. If both are clean and you still get warm air, the problem is likely low refrigerant or a failing compressor, and that calls for a licensed contractor with EPA 608 certification to open the refrigerant side and find the cause.